Shipping & returns.
Shipping
Orders are processed and shipped within 1–3 business days from our California fulfillment center. You will receive an email with tracking as soon as your order leaves our facility.
- United States: 3–7 business days
- Canada, UK, EU, Australia: 5–10 business days
- Rest of world: 7–14 business days
- Free standard shipping on orders over $75
International orders may be subject to customs duties or import taxes. These charges are the responsibility of the recipient and are not included at checkout.
Returns
We stand behind LineLess™ with a 30-day money-back guarantee. If it doesn't work for you, contact us within 30 days of delivery for a full refund — used or unused, no lengthy story required.
To start a return, email support@aurotech.shop with your order number. We'll send you a prepaid return label and process the refund to your original payment method within 5 business days of receiving the return.
Damaged or lost orders
If your order arrives damaged or goes missing in transit, email us within 14 days and we will replace it or issue a full refund. Please include photos of any packaging damage.